Our website provides customers with the ability to make a payment online via our secure online form. This online payment gateway is secured and processed by PayPal. Customers can use this gateway to pay invoices for work completed that has been carried out by M B Electrical And Plumbing Services. Payment is only requested and taken once all work is completed in full. M B Electrical And Plumbing Services do not take deposits for any work booked in for completion. All completed jobs are payable in full upon completion.
Cancellations
Customers are able to cancel any work that has been quoted and booked into our system. Customers can cancel any appointments, services or installations up to 24hrs before the booked or appointed time and date. Customers wishing to cancel booked services within 24 hours of commencement, should contact our Customer Services Team.
Refunds
Here at M B Electrical And Plumbing Services, we pride ourselves on our impeccable service and workmanship. If however you are in anyway dissatisfied with our work, advice or professionalism – please contact us at our office. Customers are entitled to a refund against services rendered if our workmanship or any appliances are faulty, incomplete or sub-standard. In the first instance, please call to speak with a manager on 07811 946611 where we will be more than happy to assist you.
